Frequently Asked Questions | ACO Capital Inc.

Frequently Asked Questions

Get answers to common questions about ACO Capital Inc., our services, and our approach to construction. If you don't find what you're looking for, don't hesitate to contact us.

General Questions

What sets ACO Capital Inc. apart from other construction companies?

ACO Capital Inc. brings over 40 years of experience from building in Miami-Dade County, which has some of the most stringent building codes in the nation due to hurricane requirements. This experience allows us to:

  • Build structures that exceed local code requirements in all of Florida, Georgia, and Alabama
  • Implement advanced reinforced concrete techniques that ensure maximum durability and safety
  • Deliver projects on time with our commitment to our slogan: "On Time. All The Time."
  • Provide some of the industry's highest guarantees, including 10-year warranties on our bunkers and safe rooms

Our reputation is built on word-of-mouth referrals from satisfied clients, which speaks to the consistent quality and service we deliver.

What areas do you serve?

ACO Capital Inc. currently serves:

  • Florida - Including Tallahassee, Jacksonville, Panama City, and surrounding areas
  • Georgia - Including Atlanta, Albany, and other major cities
  • Alabama - Including Montgomery, Mobile, and surrounding regions

With our headquarters in the Big Bend region, we're strategically positioned to serve clients throughout the Southeast with the same level of quality and attention to detail that has defined our work for over four decades.

What is your approach to customer service?

At ACO Capital Inc., customer satisfaction is at the heart of our business. Our approach to customer service includes:

  • Transparency - Clear communication throughout the entire project, from initial consultation to final walkthrough
  • Responsiveness - Quick responses to all inquiries and concerns
  • Dedication - Going above and beyond to exceed client expectations
  • Follow-through - Delivering on our promises and commitments
  • After-service care - Continued support after project completion

Our commitment to excellent customer service is reflected in our high rate of word-of-mouth referrals and repeat business.

Do you offer financing options?

Yes, ACO Capital Inc. offers flexible financing options to make our services more accessible. For our bunkers and safe rooms, we offer:

  • Credit approval as low as 580
  • Financing up to $250,000
  • Competitive interest rates
  • Quick approval process

For other construction projects, we work with trusted financial partners to help our clients secure the funding they need. Please contact us to discuss specific financing options available for your project.

How do you ensure quality in your projects?

Quality assurance is integral to our process at ACO Capital Inc. We maintain high standards through:

  • Rigorous material selection - Using only the highest-quality materials that meet or exceed industry standards
  • Experienced craftsmen - Employing skilled professionals with extensive experience in their respective fields
  • Regular inspections - Conducting frequent quality checks throughout the construction process
  • Code compliance - Adhering to and often exceeding local building codes, drawing from our experience with Miami-Dade's stringent requirements
  • Documentation - Maintaining detailed records and documentation throughout the project
  • Final walkthrough - Conducting comprehensive inspections before project handover

This systematic approach to quality assurance ensures that every project we complete meets our exacting standards for durability, functionality, and aesthetic appeal.

Structural Concrete

What makes your structural concrete different from standard construction?

Our structural concrete is built to the toughest standards in the industry, based on our extensive experience in Miami-Dade County. Key differences include:

  • Superior reinforcement - We use heavier-gauge rebar and more precise placement to create stronger structures
  • Advanced techniques - Including post-tension cable systems and specialized auger pile foundations
  • Higher-grade concrete mixes - Custom formulations designed to withstand extreme weather conditions
  • Precision engineering - Every structural element is carefully designed to work as a cohesive system
  • Wind resistance - Our structures can withstand winds up to 200 MPH

These specialized techniques and materials result in buildings that significantly outperform standard construction in terms of durability, safety, and longevity, particularly in severe weather events.

What types of structural concrete projects do you handle?

ACO Capital Inc. has extensive experience with a wide range of structural concrete projects, including:

  • Single-family homes - From 1,500 to 12,400 square feet
  • Multi-family housing - Including apartment buildings and condominiums
  • Mid high-rise buildings - 4-8 stories with post-tension cable construction
  • Commercial facilities - Warehouses, office buildings, and retail spaces
  • Industrial complexes - Manufacturing facilities, storage structures, and more
  • Government projects - Including sensitive infrastructure such as water treatment facilities
  • Marine structures - Auger piles for concrete decks and marina facilities

Our portfolio includes over 6,000 single-family homes, 1,700+ rental apartments, and more than 2.4 million square feet of industrial/commercial space, all built with our signature focus on structural integrity and durability.

How does your concrete construction handle severe weather?

Our concrete structures are specifically engineered to withstand extreme weather conditions:

  • Hurricane resistance - Designed to withstand Category 5 hurricane winds (up to 200 MPH)
  • Flood resilience - Elevated foundations and water-resistant concrete formulations
  • Impact resistance - Reinforced to withstand flying debris during severe storms
  • Temperature stability - Concrete's thermal mass helps regulate interior temperatures during extreme heat or cold
  • Reduced maintenance - Less susceptible to weather-related damage, reducing long-term maintenance costs

Our structures have a proven track record of performance during extreme weather events, providing peace of mind and protection for our clients and their investments.

What is the process for a structural concrete project?

Our structural concrete projects follow a systematic process:

  1. Initial Consultation - We discuss your needs, preferences, and budget
  2. Site Analysis - We evaluate your property to determine soil conditions, drainage patterns, and other factors
  3. Design & Engineering - Our in-house team creates detailed architectural and engineering plans
  4. Permitting - We handle all necessary permits and approvals
  5. Site Preparation - Including excavation, grading, and foundation work
  6. Formwork & Reinforcement - Setting up concrete forms and installing rebar or cable systems
  7. Concrete Pouring - Using specialized techniques and high-quality concrete mixes
  8. Curing & Finishing - Ensuring proper curing and applying finishes as specified
  9. Quality Inspections - Multiple inspections throughout the process
  10. Final Walkthrough - Comprehensive review before handover

Throughout this process, we maintain regular communication with our clients, providing updates and addressing any questions or concerns that arise.

Bunkers & Safe Rooms

What makes ACO Capital Inc.'s bunkers different from other safe rooms?

Our bunkers and safe rooms are built to military-grade specifications that set them apart:

  • 100% reinforced concrete construction - From foundation to roof, ensuring maximum strength
  • Commercial-grade metal and vault doors - Providing superior security
  • Wind resistance up to 200 mph - Capable of withstanding hurricanes, tornadoes, and extreme weather
  • Seamless integration - Designed to blend with your existing architecture
  • Advanced ventilation - Including optional NBC (Nuclear, Biological, Chemical) filtration
  • Backup power systems - Ensuring functionality during power outages
  • 10-year guarantee - Industry-leading warranty for lasting peace of mind

Our bunkers are built on-site with the same attention to detail and quality as our other construction projects, creating truly integrated safe spaces that don't compromise on security or aesthetics.

Can a bunker be customized to suit my family's needs?

Absolutely. We understand that every family has unique requirements, and our team works closely with you to design a bunker that not only fits your space but also includes the features you need for comfort, safety, and usability.

Our customization options include:

  • Size and layout - From compact safe rooms to multi-room underground bunkers
  • Entry points - Options for concealed or secure access
  • Interior finishes - Matching your home's aesthetic while maintaining security
  • Utility systems - Water, power, ventilation, and communication systems
  • Multi-purpose functionality - Design as a home office, entertainment room, storage space, etc.
  • Security features - Additional reinforcement, surveillance, or access control systems

From layout to finishes, your bunker can be customized to blend perfectly with your home while providing the level of protection your family needs.

How long does it take to build a custom bunker?

The timeline for a custom bunker depends on various factors, including size, complexity, and specific design requirements. Generally, our bunker projects follow this timeline:

  • Design phase: 2-4 weeks
  • Permitting: 2-6 weeks (varies by location)
  • Construction: 4-12 weeks

In total, most bunker projects are completed within 2-5 months from initial design to completion. However, our commitment to "On Time. All The Time." means we'll provide you with a specific timeline during the planning phase and keep you informed of our progress throughout the project.

For simpler safe room installations in existing homes, the timeline can be considerably shorter, often completed in just a few weeks.

Can a custom bunker be added to an existing home?

Yes, a custom bunker can be added to both existing homes and new builds. Our team assesses your current structure and space to determine the best approach for seamlessly integrating a bunker into your home.

For existing homes, we offer several integration options:

  • Above-ground safe rooms - Can be integrated into existing spaces like closets, offices, or pantries
  • Basement conversions - Reinforcing existing basement areas for enhanced protection
  • Additions - Building connected safe rooms that match your home's architecture
  • Underground bunkers - Installed adjacent to your home with concealed access points
  • Garage conversions - Transforming part of your garage into a secure space

Our experienced team minimizes disruption to your home during installation while ensuring the bunker is securely integrated with your existing structure.

Will a custom bunker increase the value of my property?

Yes, in most cases, a custom bunker can be a valuable addition to your property. Beyond enhancing security, a bunker serves as a unique selling point that offers peace of mind to future buyers.

The value added typically comes from several factors:

  • Enhanced safety features - Particularly valuable in regions prone to severe weather
  • Multi-purpose functionality - When designed as usable living space
  • Structural improvements - Reinforcement that benefits the overall property
  • Unique selling point - Differentiating your property in the real estate market
  • Long-term durability - Quality construction that lasts for generations

Given its durable design and integration into the home, a bunker represents a worthwhile investment in both safety and property value.

What kind of ventilation and emergency systems are included in the bunker?

Our bunkers are equipped with comprehensive ventilation and emergency systems to ensure safety and comfort during extended use:

  • Advanced ventilation systems - Providing clean, filtered air circulation
  • Optional NBC filtration - Nuclear, Biological, and Chemical filtration systems for comprehensive protection
  • Backup power systems - Including generators and battery backups
  • Emergency lighting - Battery-powered lighting systems
  • Communication systems - Options for maintaining contact with the outside world
  • Water filtration - Clean water systems for extended stays
  • Temperature control - Climate regulation systems for comfort

All systems are designed for reliability and ease of use in emergency situations, with redundancies built in for added safety. We can customize these systems based on your specific needs and concerns.

Can I use the bunker as a functional room when not needed for emergencies?

Absolutely! Our bunkers are designed to serve as usable, multi-purpose spaces for everyday life. We can incorporate the necessary amenities and finishes to make the bunker a comfortable, functional part of your home.

Popular dual-purpose configurations include:

  • Home office - A quiet, secure workspace
  • Entertainment room - Media centers, gaming areas, or theaters
  • Guest bedroom - Comfortable accommodations for visitors
  • Wine cellar - Temperature-controlled storage with reinforced security
  • Fitness room - Private workout space
  • Storage vault - Secure storage for valuables or collections
  • Hobby room - Quiet space for crafts, music, or other pursuits

Our design team works with you to create a space that seamlessly transitions between everyday use and emergency functionality, ensuring you get maximum value from your investment.

Backyard Resorts

What makes ACO Capital Inc.'s backyard resorts different from other outdoor spaces?

Our backyard resorts are distinguished by several key factors:

  • Construction quality - Built with the same structural integrity and attention to detail as our homes and commercial projects
  • Disaster resilience - Engineered to withstand severe weather, particularly important for pools and outdoor structures
  • Comprehensive design - Thoughtfully planned spaces that integrate all elements into a cohesive whole
  • Premium materials - Using only the highest-quality materials for longevity and minimal maintenance
  • Multi-functional areas - Spaces designed for year-round enjoyment in various weather conditions
  • Smart integration - Advanced automation systems for lighting, climate control, and water features

With our extensive experience in structural engineering and construction, we create outdoor living spaces that not only look beautiful but are built to last and withstand the elements for generations.

How long does it typically take to complete a backyard resort project?

The timeline for a backyard resort project depends on its scope and complexity. Here's a general timeline:

  • Design phase: 2-4 weeks
  • Permitting: 2-8 weeks (varies by location and project scope)
  • Construction:
    • Basic pool installation: 4-8 weeks
    • Complex pool with additional features: 8-12 weeks
    • Comprehensive backyard resort with multiple elements: 12-20 weeks

Weather conditions and material availability can also impact timelines. However, our commitment to "On Time. All The Time." means we provide realistic timelines and work efficiently to complete your project as scheduled.

During your initial consultation, we'll provide a detailed timeline specific to your project based on its unique requirements and complexity.

Can you work with my existing landscape or structures?

Yes, we're experienced in working with existing landscapes and structures to create cohesive and beautiful backyard resorts. Our approach includes:

  • Thorough assessment - Evaluating existing elements for integration potential
  • Preservation of valuable features - Including mature trees, unique landscaping, or cherished structures
  • Seamless integration - Designing new elements to complement existing features
  • Structural reinforcement - Ensuring existing structures meet our quality standards
  • Phased implementation - Option to complete the project in stages to minimize disruption

Our design team excels at creating solutions that balance respect for existing elements with the introduction of new features, resulting in a harmonious and cohesive outdoor living space that feels like it was always meant to be there.

What financing options are available for backyard resort projects?

We offer several financing options to make your dream backyard resort a reality:

  • Home improvement loans - Specialized financing for significant property enhancements
  • Home equity options - Leveraging your home's value to fund improvements
  • Construction loans - For larger, more comprehensive projects
  • Phased payment plans - Breaking the project into manageable stages
  • Partner financing - Through our trusted financial partners with competitive rates

Our team can help you explore these options and find the solution that best fits your financial situation. We believe that financing should be straightforward and accessible, allowing you to create the outdoor space you desire without unnecessary financial stress.

Please contact us for more specific information about current financing options.

How do you ensure the durability of outdoor elements in varying weather conditions?

Drawing from our experience building in hurricane-prone regions, we implement several strategies to ensure the durability of outdoor elements:

  • Strategic design - Creating spaces that channel wind and water safely away from structures
  • Foundation reinforcement - Properly anchoring all structures with reinforced concrete foundations
  • Material selection - Using weather-resistant materials specifically chosen for your climate
  • Proper drainage - Implementing comprehensive drainage solutions to prevent water damage
  • Wind-resistant features - Designing pergolas, pavilions, and other structures to withstand high winds
  • Corrosion-resistant hardware - Using marine-grade fasteners and fixtures
  • UV protection - Incorporating materials and finishes that resist sun damage

These measures ensure that your backyard resort maintains its beauty and functionality for years to come, regardless of weather challenges.

What types of outdoor features can you include in a backyard resort?

Our backyard resorts can include a wide range of luxury features, all built with our signature attention to quality and durability:

  • Custom pools - From infinity edges to natural lagoon styles
  • Water features - Waterfalls, fountains, splash pads, and more
  • Outdoor kitchens - Complete with appliances, countertops, and dining areas
  • Outdoor living rooms - Comfortable seating areas with weather-resistant furnishings
  • Fire features - Fire pits, fireplaces, and heat lamps for cooler evenings
  • Pavilions and pergolas - Providing shade and defining outdoor spaces
  • Guest houses - Additional living spaces for visitors or entertainment
  • Sports amenities - Tennis courts, putting greens, bocce courts, etc.
  • Outdoor theaters - Audio-visual systems for outdoor entertainment
  • Landscape lighting - Enhancing beauty and security after dark
  • Smart automation - Controlling lighting, audio, temperature, and water features

Each feature is thoughtfully integrated into a cohesive design that maximizes both functionality and aesthetic appeal, creating a truly personalized outdoor paradise.

General Construction

What types of construction projects do you handle?

ACO Capital Inc. offers comprehensive construction services for a wide range of projects:

  • Residential Construction:
    • Custom home building
    • Major renovations and additions
    • Hurricane-resistant home upgrades
    • Multi-family housing projects
  • Commercial Construction:
    • Office buildings
    • Retail spaces
    • Warehouses and industrial facilities
    • Mixed-use developments
  • Specialized Construction:
    • Bunkers and safe rooms
    • Backyard resorts
    • Structural reinforcement projects
    • Marine structures

With over 40 years of experience, we have the expertise to handle projects of various scales and complexities, always delivering the same level of quality and attention to detail.

What is your construction process?

Our construction process is comprehensive and client-focused:

  1. Initial Consultation - We meet with you to understand your vision, needs, and budget
  2. Site Assessment - We evaluate your property to identify opportunities and challenges
  3. Design Development - Our in-house team creates detailed plans and specifications
  4. Proposal & Contract - We provide a comprehensive proposal with transparent pricing
  5. Permitting - We handle all necessary permits and approvals
  6. Pre-Construction Meeting - We review final plans and establish communication protocols
  7. Construction Phase - Professional execution with regular client updates
  8. Quality Inspections - Ongoing quality checks throughout the project
  9. Final Walkthrough - Comprehensive review before project handover
  10. Project Completion - Delivery of all documentation and warranties
  11. Follow-up Support - Continued assistance after project completion

Throughout this process, we maintain open communication, keeping you informed and involved at every stage. Our commitment to "On Time. All The Time." ensures your project stays on schedule from start to finish.

How do you handle project timelines and scheduling?

Our approach to project timelines and scheduling is reflected in our motto: "On Time. All The Time." We implement several strategies to ensure timely completion:

  • Detailed planning - Comprehensive project schedules developed before construction begins
  • Realistic timelines - Honest projections that account for potential challenges
  • Regular monitoring - Continuous tracking of progress against the schedule
  • Proactive problem-solving - Identifying and addressing potential delays before they impact the timeline
  • Resource management - Ensuring all necessary materials and labor are available when needed
  • Clear communication - Keeping clients informed about progress and any schedule adjustments
  • Accountability - Internal systems to maintain schedule discipline

Our track record includes a 98% on-time completion rate, demonstrating our commitment to meeting deadlines and respecting our clients' time.

What options do you offer for investors?

For investors, we provide specialized services designed to maximize returns while minimizing hassle:

  • Standard General Contractor Services:
    • A profit percentage and overhead fee based on the total project value
    • Full architectural and engineering support
    • Complete project management
    • Quality assurance at every stage
    • On-time delivery guarantee
  • Flat-Fee Service:
    • A flat rate fee determined by project size
    • Elimination of extra costs and overcharges
    • Predictable pricing structure
    • No surprise costs or overages
    • Same quality standards and guarantees
    • Accelerated project timelines

Our turnkey approach allows investors to focus on their returns while we handle all aspects of the development process, from initial design through final completion. With our proven track record of completing projects on schedule, investors can achieve faster returns—an advantage that sets us apart in the industry.

Do you provide warranties on your construction work?

Yes, we stand behind our work with comprehensive warranties that reflect our confidence in our construction quality:

  • Structural warranty - Coverage for the structural integrity of the building
  • Workmanship warranty - Protection against defects in craftsmanship
  • Systems warranty - Coverage for electrical, plumbing, and mechanical systems
  • Manufacturer warranties - Pass-through coverage for installed products and materials
  • 10-year guarantee - Special extended coverage for bunkers and safe rooms

Specific warranty terms and durations vary by project type but typically exceed industry standards. We provide detailed warranty documentation at project completion and remain available to address any warranty issues that may arise.

Our commitment to quality construction means warranty claims are rare, but when they do occur, we respond promptly and effectively to resolve any concerns.

How do your costs compare to other contractors?

While our focus is on delivering exceptional quality and durability rather than being the lowest-cost option, our pricing is competitive for several reasons:

  • Economies of scale - Our established relationships with suppliers and subcontractors allow us to secure favorable pricing
  • Efficient processes - Streamlined construction methods reduce labor costs without compromising quality
  • Accurate estimating - Detailed upfront planning minimizes costly change orders and surprises
  • Value engineering - Identifying opportunities to reduce costs while maintaining quality and integrity
  • Long-term value - Our construction methods may have higher upfront costs but deliver significant long-term savings through durability, energy efficiency, and reduced maintenance

By applying our Miami-Dade expertise to the Big Bend region, we leverage best practices and economies of scale—enabling us to beat competitor pricing without compromising on quality. Our transparent pricing approach ensures you understand the value you're receiving for your investment.

Ready to Build with Confidence?

When you choose ACO Capital Inc., you're partnering with a team that blends deep expertise, unparalleled quality, and cost-effective solutions. Let's discuss your project needs.

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